ContactGomax Fortunes
Have questions about your tickets, winnings, or how to play? Our friendly support team is ready to assist you 24/7.
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Phone Support
Call us anytime for immediate assistance with your lottery account or tickets.
Email Support
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Office Address
Visit our headquarters for in-person assistance.
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Live Chat
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Business Hours
Customer Support
24/7 - Always Available
Phone, Email & Live Chat
Office Visits
Monday - Friday
9:00 AM - 6:00 PM
By appointment only
Quick Answers to Common Questions
Find instant answers to the most common questions about playing Gomax Fortunes
How do I claim my winnings?
Winners are automatically notified via email and SMS. For prizes over ₦100,000, you'll need to visit our office with valid ID and your winning ticket receipt.
What payment methods do you accept?
We accept bank transfers, debit cards, and mobile money payments including Paystack, Flutterwave, and bank USSD codes.
How do I know if I've won?
Winners are notified immediately via email and SMS. You can also check your account dashboard or visit our results page after each draw.
Is my personal information secure?
Yes, we use bank-level encryption and security measures to protect all personal and financial information. We never share your data with third parties.
Can I play from outside Nigeria?
Currently, Gomax Fortunes is only available to residents of Nigeria. You must be physically located in Nigeria to purchase tickets.
What happens if I lose my ticket receipt?
Don't worry! All tickets are stored digitally in your account. As long as you have access to your registered email, you can always retrieve your ticket information.
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We"re Here to Help You Win
Our dedicated support team is committed to providing you with the best lottery experience possible.
24/7 Support
Round-the-clock assistance whenever you need help
Secure Platform
Your information and winnings are always protected
Expert Team
Knowledgeable staff ready to assist with any inquiry
Join thousands of satisfied players who trust Gomax Fortunes for their lottery experience.